Terms of Service

These Terms of Service ("Terms") apply to your use of the Sonic FX Australia website, sonicfx.com.au, and your purchase of products through our website.

By using our website or placing an order, you agree to these Terms.

1. About Our Website

Sonic FX Australia operates an online store offering technology products and accessories, including gaming earbuds and other related products.

We reserve the right to update, change or discontinue products, pricing, promotions or website features at any time.

2. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications and pricing displayed on our website are accurate.

However, minor variations may occur between product images and the actual product, including differences in colour, packaging or presentation.

Product availability is subject to stock levels.

3. Pricing

All prices displayed on our website are in Australian dollars (AUD), unless otherwise stated.

Prices may change without notice.

Where applicable, delivery charges will be displayed during the ordering process.

We reserve the right to correct pricing errors, including where an incorrect price has been displayed due to a technical or human error.

4. Orders

When you place an order through our website, you are making an offer to purchase the selected product.

An order is subject to product availability and successful payment.

We may contact you if there is an issue with your order, including an incorrect delivery address, payment issue, stock issue or pricing error.

If we are unable to fulfil an order, we will arrange an appropriate refund where required.

5. Payment

Payment must be completed using the payment methods available during checkout.

By submitting payment details, you confirm that you are authorised to use the selected payment method.

Payments may be processed through third-party payment providers. Their own terms and conditions may also apply.

6. Shipping and Delivery

We aim to dispatch orders as promptly as reasonably possible.

Our website currently promotes express shipping Australia-wide.

Delivery times may vary depending on your location, courier availability, public holidays, peak periods and other circumstances outside our reasonable control.

Please refer to our Shipping Policy for further information.

7. Returns, Refunds and Consumer Guarantees

Nothing in these Terms excludes, restricts or modifies any rights or remedies you may have under the Australian Consumer Law, where those rights cannot legally be excluded.

If a product is faulty, defective, unsafe or does not meet a consumer guarantee, you may be entitled to a repair, replacement, refund or other remedy depending on the circumstances.

For returns or product issues, please contact us at:

[email protected]

Please include your order number and details of the issue so we can assist you.

8. Your Responsibilities

When using our website, you agree to:

- Provide accurate and current information

- Provide a correct delivery address

- Use the website lawfully

- Not attempt to interfere with or damage the website

- Not use the website for fraudulent or unlawful purposes

- Not misuse our website, systems or payment services

9. Intellectual Property

Unless otherwise stated, content on this website, including text, graphics, logos, images, product descriptions and website design, is owned by or licensed to Sonic FX Australia.

You must not reproduce, copy, distribute or commercially use our website content without permission, except where permitted by law.

10. Website Availability

We aim to keep our website available and functioning correctly, but we do not guarantee that the website will always be available, uninterrupted or free from errors.

We may temporarily suspend or restrict access for maintenance, updates, security reasons or circumstances outside our reasonable control.

11. Third-Party Services

Our website may use third-party services, including payment, shipping, hosting, analytics and other technology providers.

Your use of those services may also be subject to the relevant third party's terms and policies.

12. Limitation of Liability

To the extent permitted by law, we are not responsible for losses arising from circumstances outside our reasonable control, including delivery delays, website interruptions, technical failures or third-party service interruptions.

Nothing in these Terms excludes any consumer guarantee, right or remedy that cannot legally be excluded under Australian law.

13. Changes to These Terms

We may update these Terms from time to time.

Any updated Terms will be published on this page and will apply from the date they are posted.

14. Governing Law

These Terms are governed by the laws of Australia and, where applicable, the laws of the state or territory in which Sonic FX Australia operates.

15. Contact Us

If you have questions about these Terms, please contact:

Sonic FX Australia
Website: sonicfx.com.au
Email: [email protected]